A few weeks ago, I wrote about the great apology and ‘no questions asked’ return policy that Jawbone offered those who purchased the new UP wristband. I opened mine on Christmas day and I love it. Though there are some inconveniences about it, for the most part it’s a great device. The mystery of its measuring my steps, my sleep and my caloric intake are fascinating; the on-demand statistical reports are clear and lovely; and the opportunity for challenges with other UP wearers looks like fun, though I’m still a bit intimidated to join. 

I took advantage of the gracious return policy. I’d like to get the update when it’s available. And I wanted you all to know that I’m a fan.

-Rick Bailey is the principal and founder of Richard Harrison Bailey/The Agency and author of Coherence: How Telling the Truth Will Advance Your Cause (and Save the World). Follow him on Twitter @RichardHBailey.